Oxytocin: the ultimate scam power game

I continue to explore what causes the ‘altered state’ that is created when we are caught in a romance scam. Its not only others who wonder “how could she do it?”  Victims also wonder about what they have done and why, even well after they have realised they have been scammed.

I think one of the culprits is Oxytocin, the so called Love Hormone.  According to Wikipedia:

Oxytocin is a peptide hormone and neuropeptide. Oxytocin is normally produced by the paraventricular nucleus of the hypothalamus and released by the posterior pituitary.

That’s way to technical for me.

But my ears pricked up recently when I was listening to the ABC’s The Science Show, and Alan Harvey was talking about the positive energy experienced by group singing.  He linked this to Oxytocin.  Here’s what he says about it.

All of what he suggests as positive responses to singing together can also be attributed to victim behavior during a scam. Further reading on oxytocin cites greater generosity and co-operation, heightened altruism and reduced anxiety as ‘pro-social’ behaviors linked with higher levels of oxytocin.

I know from experience that when inside a scam, we are committed to our loved one/scammer, and will do whatever it takes to support or rescue them from the many sorts of trouble they are in.  Afterwards we wonder what happened, why we didn’t see what was going on, why we rejected warnings from friends, and stepped over any inconsistencies or red flags that there were.  We don’t understand what happened even when looking back on it. Perhaps because the rational part of our brain was dis-engaged at the time. Instead our brain was immersed in the fog of oxytocin. Afterwards we mostly blame ourselves for what happened and loose trust in ourselves. After all, we actively gave the money. Or did we?

What this look at the pro-social affects of oxytocin reveals is that it is likely there are deliberate goals behind the building of the romance part of the scam.  In developing the love within the relationship, the ‘love hormone’ is triggered and all of the pro-social affects are engaged:

  • empathy with the plight of the scammer
  • enhanced trust of them when they say they will give all the money back, and will be there soon
  • reduced anxiety and cooperation with what they ask us to do and what they say is the reason for things
  • altruism – sacrificing ourselves financially for our loved one
  • generosity, yes, we will give everything we have
  • encouraging us to take risks, and not see possible dangers or implications the relationship might have. Even if it’s damaging. Even if it’s toxic. (1)

If the scammer can engage the victim in cybersex, this is even more enhanced, so some of the research says. (2) Even more oxytocin induced ‘bonding’ occurs.  I know that from experience too.

As well as the grief, shame, despair and financial struggle that goes on after a scam, in the periods when we are alone with ourselves, we wonder what happened, why did we do it. It is a great mystery even to those of us who have been in it.

We need to shift out thinking to emphasise that the romance aspect is a deliberate and critical foundation to the scam, in order to generate the oxytocin that lets scammers take control of us.  Once the oxytocin is generated scammers are free to use all of the pro-social effects of oxytocin to have us part with our money.  Syndicates of scammers have tried and tested which words and mechanisms lead to the best results, causing us to fall in love more easily, deliberately, so they can control us.

Part of The Power Game
by Adam Martinakis, 2011

Yes, perhaps part of us wanted to fall in love. But that’s separate from the manipulation of that state and the deliberate abuse of consequences by someone else.  That abuse is not OK. We understand abuse of power when it is say, between a teacher and a student.  This is another form of active abuse of power. Its emotional manipulation as the ultimate power game, the winner of the game taking all the money, literally.

 

(1) Oxytocin, the Love and Happiness Hormone December 22, 2017 in Psychology

(2) Social effects of oxytocin in humans: context and person matter
Jennifer A. Bartz1*, Jamil Zaki2*, Niall Bolger3 and Kevin N. Ochsner3
1 Mount Sinai School of Medicine, Seaver Autism Center, Department of Psychiatry, New York, New York, 10029, USA
2 Harvard University, Department of Psychology, Cambridge, Massachusetts, 02138, USA

Claim remission of scammed funds from Western Union now!

Quick update…

Its Official!

I have received notification from both Stay Smart Online and ACORN that its now possible to claim for losses because of scams from Western Union, but claims MUST be in by 12 FEBRUARY 2018.

Department of Justice Seal

Western Union has entered into agreements with the US Justice Department and the Federal Trade Commission to make $586 million (USD) available to victims. You do not need to be a US citizen or resident to make a claim.

You will need to provide details and evidence of each transaction to the US Department of Justice (DoJ), and they say it may take some time to process, but at least we will be on the list.
The Department of Justice say, in their FAQs:

The amount you get will probably be a percentage of the amount you lost minus any refund you have already gotten.
Your payment will be based only on the amount of the money transfer. You cannot recover collateral expenses such as Western Union fees, incidental losses, or transfers sent through other companies.
It will still take some time—potentially a year or more—to process and verify petitions, and determine who is eligible to get a payment.

To access the remission forms, and access other information about this, go here.  Good Luck.  I will certainly be doing this.

PS: getting a notification from ACORN about this shows that it is useful to make reports to ACORN.

5 Years On

Its just over 5 years since I was scammed, and the third anniversary of my blog is on February 10, when I published my first post with my purpose and mission for this Blog. The most important issues I have covered since then in my blog are summarised here.

Jan Marshall, Scam Victim Support Group
Jan Marshall taken 7 Jan 2015, taken by Simon Leo Brown of the ABC

Since I started my blog  3 years ago I have posted 30 mini essays on topics about how scams work, its impact on victims, how law enforcement responds, the ongoing statistics, and recent books and research. As well, my site now has 11 different pages, including one which lists the many instances I have been interviewed for TV, Radio, Magazine and Podcasts.

This Media Presence page does not include the times I have spoken to victims, Continue reading 5 Years On

Scammers active and now hacking

As victims, we become hyper-vigilant, and also notice things like phone numbers still in use.  This victim has set up a web site looking for others being contacted via the same phone number +61 488159797, concerned that they might also be caught in a scam.  Read her full shocking story here. Contact her directly if you have any information to share.

This victim also sought to do some due diligence by getting a private investigation company to look into a potential partner she met on RSVP, only to find later that her interactions with this company were hacked and intercepted, with false positive responses about her scammer provided to her in reply.  This encouraged her to believe the information provided by the scammer was true. Continue reading Scammers active and now hacking

Award winning research – Prevention messages need review

Cassandra Cross, The QUT cyber fraud and scam researcher, claims putting out warnings about all the different types and plots of scams does not effectively deliver warnings that help people avoid scams, especially romance scams.  The focus needs to change so effective, consistent and repeatable warnings are given, and the ongoing losses are stopped. She has been in the news again winning awards for her article about this, as well as being quoted in the press, doing a TED talk, attending local and overseas conferences, and having her (co-authored) book published.

Highly Commended Award celebrates unique insights into what prevention strategies work.

The Emerald Literati Awards celebrate and reward the outstanding contributions of authors and reviewers to scholarly research. Her article with fellow (Toronto Police Service) author Michael Kelly The Problems of “white noise”: examining current prevention approaches to online fraud  received the Highly Commended award for the Journal of Financial Crime. Continue reading Award winning research – Prevention messages need review

Latest Targeting Scams 2017 report from ACCC

The latest report out from the ACCC called Targeting Scams 2017  came out on Monday 15 May with the 2016 figures.  In the area of romance scams the figures ($25.4 million reported lost) have not changed much, up slightly from 2015, but still under the 2014 level.  The report indicates some moves in the right direction, but much more effort in many directions is still needed.

Unfortunately, the figures reported cannot be regarded as a true level. It is generally acknowledged reporting is only at about 10% – 12% of actual cases. I was interviewed by Catherine Gregory of ABC News for The World Today program about the latest report and media release. Listen to this here.  (PS: alsohere’s my comments from last year’s report.) Continue reading Latest Targeting Scams 2017 report from ACCC

“Beware dodgy scammers” sends wrong message

At the behest of the Consumer Affairs Victoria I participated in a widely-covered press interview, jointly with the Minister [The Hon Marlene Kairouz MP: Minister for Consumer Affairs, Gaming and Liquor Regulation] to provide warnings to people about the dangers of romance scams in the lead up to Valentine’s Day this year. Whilst the press articles covered the full story, the TV news shorts offered the message “Beware dodgy scammers”.  There are a number of problems with this message.

  1. It implies that you can determine up front that these people are “dodgy” and “scammers” and so avoid them, when their success is because they are the opposite of this. They appear respectable, reasonable, capable, financially secure, caring and articulate.  They build intimacy and trust, and only when they have you fully in-love and hooked do they ask you for money.  By then it can be too late, and even suggestions that they are scammers are not believed. Though there might be variations in the types of scams, the mechanism is similar – get you to trust them beyond your own reason.
  2. It gives no real red flags to look out for, such as moving contact off the dating site to email and phone, early and strong professions of love, not being in your local area so unable to meet, constant contact, use of stolen photos, scripted emails, and eventually requests for money.
  3. The impact of being caught in a scam is glossed over, but can in fact be devastating emotionally and financially, both short and long term.

Continue reading “Beware dodgy scammers” sends wrong message

Western Union admits that its system facilitated scammers

Western Union (USA) admits that its system facilitated scammers, and puts money aside to recompense victims. What does this mean for us in Australia? How can you see details of your financial transactions?

In a media release from the Federal Trade Commission (USA) posted on 19 January 2017, it was announced that not only did Western Union admit its culpability in “willfully failing to maintain an effective anti-money laundering program and aiding and abetting wire fraud” but also that it has forfeited $586 million so it can recompense victims of these frauds.

Whilst the cited cases are based around sending money to China for people or drug trafficking, and aiding and abetting offshore gambling, the terms of the overall judgement, taken jointly by a large number of US agencies, are much more general than just this.  The problems with Western Union, according to them included: Continue reading Western Union admits that its system facilitated scammers

Different types of romance scams

The more contacts I have from people who have been scammed the more I see the different types of scams that are being carried out.  The amount of ‘romance’ can vary.  There are a number of types of activities that have building a relationship as a primary focus.  You will find these listed on the governmental sites that talk about scams as Online Scams or Fraud, and this is a more generic description. Only when you read the detail does it make it clear this relates to what is commonly known as ‘romance’ or ‘dating’ scams.

In my blog I have focused on scams that use romance as the hook to then enable the scammer to exhort money.  The contact mechanism is often dating sites, but can also be any membership site or social media such as Facebook or even communication mechanisms such as Skype or Viber. Whilst dating sites have the benefit (to the scammer) of legitimacy and expectation of making contact, because that is the purpose of the site, other mechanisms, like on Facebook, the scammer is putting out a ‘cold’ request for contact with no automatic expectation, except social convention and politeness perhaps, of a response.  They must be successful though, because they keep doing it, and I know from victims who respond thinking “its just friendship, it can’t hurt”, that whatever lure they are using, it works. Continue reading Different types of romance scams

Police are not doing enough about scams!

Australians lose millions of dollars through romance scams and there is no evidence that police are doing anything. Here are the responses to my queries to the relevant agencies.  Victims want justice, the police don’t seem to be taking any notice.  This is not good enough!

My last blog questioning what the police are doing to investigate scams has generated some interesting responses. A promise for more information from a senior member of the Victorian police; a response from the ACCC to my query; and someone’s FOI request has given a standard response from the Australian Institute of Criminology (ACIC).  Since July the ACIC has had responsibility for ACORN. Continue reading Police are not doing enough about scams!