5 Years On

Its just over 5 years since I was scammed, and the third anniversary of my blog is on February 10, when I published my first post with my purpose and mission for this Blog. The most important issues I have covered since then in my blog are summarised here.

Jan Marshall, Scam Victim Support Group
Jan Marshall taken 7 Jan 2015, taken by Simon Leo Brown of the ABC

Since I started my blog  3 years ago I have posted 30 mini essays on topics about how scams work, its impact on victims, how law enforcement responds, the ongoing statistics, and recent books and research. As well, my site now has 11 different pages, including one which lists the many instances I have been interviewed for TV, Radio, Magazine and Podcasts.

This Media Presence page does not include the times I have spoken to victims, Continue reading 5 Years On

Latest Targeting Scams 2017 report from ACCC

The latest report out from the ACCC called Targeting Scams 2017  came out on Monday 15 May with the 2016 figures.  In the area of romance scams the figures ($25.4 million reported lost) have not changed much, up slightly from 2015, but still under the 2014 level.  The report indicates some moves in the right direction, but much more effort in many directions is still needed.

Unfortunately, the figures reported cannot be regarded as a true level. It is generally acknowledged reporting is only at about 10% – 12% of actual cases. I was interviewed by Catherine Gregory of ABC News for The World Today program about the latest report and media release. Listen to this here.  (PS: alsohere’s my comments from last year’s report.) Continue reading Latest Targeting Scams 2017 report from ACCC

“Beware dodgy scammers” sends wrong message

At the behest of the Consumer Affairs Victoria I participated in a widely-covered press interview, jointly with the Minister [The Hon Marlene Kairouz MP: Minister for Consumer Affairs, Gaming and Liquor Regulation] to provide warnings to people about the dangers of romance scams in the lead up to Valentine’s Day this year. Whilst the press articles covered the full story, the TV news shorts offered the message “Beware dodgy scammers”.  There are a number of problems with this message.

  1. It implies that you can determine up front that these people are “dodgy” and “scammers” and so avoid them, when their success is because they are the opposite of this. They appear respectable, reasonable, capable, financially secure, caring and articulate.  They build intimacy and trust, and only when they have you fully in-love and hooked do they ask you for money.  By then it can be too late, and even suggestions that they are scammers are not believed. Though there might be variations in the types of scams, the mechanism is similar – get you to trust them beyond your own reason.
  2. It gives no real red flags to look out for, such as moving contact off the dating site to email and phone, early and strong professions of love, not being in your local area so unable to meet, constant contact, use of stolen photos, scripted emails, and eventually requests for money.
  3. The impact of being caught in a scam is glossed over, but can in fact be devastating emotionally and financially, both short and long term.

Continue reading “Beware dodgy scammers” sends wrong message

Western Union admits that its system facilitated scammers

Western Union (USA) admits that its system facilitated scammers, and puts money aside to recompense victims. What does this mean for us in Australia? How can you see details of your financial transactions?

In a media release from the Federal Trade Commission (USA) posted on 19 January 2017, it was announced that not only did Western Union admit its culpability in “willfully failing to maintain an effective anti-money laundering program and aiding and abetting wire fraud” but also that it has forfeited $586 million so it can recompense victims of these frauds.

Whilst the cited cases are based around sending money to China for people or drug trafficking, and aiding and abetting offshore gambling, the terms of the overall judgement, taken jointly by a large number of US agencies, are much more general than just this.  The problems with Western Union, according to them included: Continue reading Western Union admits that its system facilitated scammers

Police are not doing enough about scams!

Australians lose millions of dollars through romance scams and there is no evidence that police are doing anything. Here are the responses to my queries to the relevant agencies.  Victims want justice, the police don’t seem to be taking any notice.  This is not good enough!

My last blog questioning what the police are doing to investigate scams has generated some interesting responses. A promise for more information from a senior member of the Victorian police; a response from the ACCC to my query; and someone’s FOI request has given a standard response from the Australian Institute of Criminology (ACIC).  Since July the ACIC has had responsibility for ACORN. Continue reading Police are not doing enough about scams!

What are our police forces doing about romance scammers??

When someone contacts me saying they have been scammed and what should they do one of my first suggestions to them is to report the scam to ACORN (Australian Cybercrime Online Reporting Network).  I am an Ambassador for them, so that’s logical, right?  But what does ACORN do?

I was recently contacted by someone in this situation, and her story, is, according to the research by Cassandra Cross mentioned in my last post, not that unusual.  She communicated with me over a number of days, complaining that no-one in the various police forces would take her call, and that she was continually referred on to someone else, who then referred her on again.  This included state police, federal police, and even Interpol, who could work on her behalf, but only if contacted by the relevant local agency (police).  But they weren’t interested in even taking her details. Continue reading What are our police forces doing about romance scammers??

Intimacy as Psychological Manipulation

The building of a sense of intimacy is what makes us susceptible to the requests for money that come in a romance scam. At a certain point, this intimacy becomes overarching of our rational reasoning. I wanted to explore this concept more and how it works in scams.

See also my earlier blog on Taking the Brain, about the ‘tipping point’ of intimacy that a scammer aims for, where they know they have full control over their victim.

We have heard the warning “Don’t give money to someone you haven’t met!” And yet those of us who have been caught in a scam do give money.  Why?  Because despite not meeting them in person, we have conversed with them frequently and often, and a level of intimacy has been developed.  We therefore step over the warning, thinking it does not apply in our  specific circumstance.  “This could not be a scam”, we say to ourselves, because scams are not so intimate as I am experiencing. How has this level of intimacy been developed?  I know now this is a result of emotional manipulation….  what I found when I explored this was: Continue reading Intimacy as Psychological Manipulation

New Perspectives

A new book, a new resource, a great article for you to read… essential new items for the scam aware….

A New Book.

I haven’t met Elina Juusola but I do know she is another dating scam survivor.  A colleague passed her details to me.  She is stepping up and telling the world about her experience, to educate others, and this is highly commendable.

Her book is called Love on the Line and is available here. The book blurb: Continue reading New Perspectives

A reminder: we have been abused

I frequently get letters from across the world from people who have just realised  they have been scammed.  These letters often talk about the shame and guilt that they have once they realised they have been scammed. How do I reply to them? I know they write to me because they must tell their story to someone, to make sense of it for themselves, and they know I will understand.

A recent writer said

I have been sending money to woman in ..[deleted for privacy].. for ..[deleted for privacy]… I am not stupid, and I realised that this could not be the real thing, but I continued to write to her. I denied the obvious for so long time. I feel ashamed of my self. I now delete all “her” e mails, but I still feel afraid and guilt.

'Shame' from The History of Emotions Blog
‘Shame’ from The History of Emotions Blog

It is a challenge to know what to write to people in this situation.  I have been there too, wondering if it is a scam, denying to myself that it is, wanting the dream that is promised so badly.  But I have had a long time thinking (and writing) about it since.

I wrote back to him Continue reading A reminder: we have been abused

Why are Seniors more susceptible to scams?

 The ACCC’s data shows that people aged 45 and over are disproportionately vulnerable to romance scams: those aged 65 and over have the highest rate of “conversion” after being contacted by a fraudster, at 55 per cent.  I discuss some reasons why I think this is so.

I know I promised to do more on the book Cyber Love’s Illusions: the Healing Journey, but I have been distracted by preparing to move and doing some speaking engagements with the Yarra Plenty Regional Library network in north eastern Melbourne.  This series of talks was organised as part of Seniors Week, and is my story of being caught in a romance scam, what happened, how I came through this, and how to be aware of the dangers. I’m also asked to cover all the different sorts of scams that people are experiencing. Continue reading Why are Seniors more susceptible to scams?