Latest Targeting Scams 2017 report from ACCC

The latest report out from the ACCC called Targeting Scams 2017  came out on Monday 15 May with the 2016 figures.  In the area of romance scams the figures ($25.4 million reported lost) have not changed much, up slightly from 2015, but still under the 2014 level.  The report indicates some moves in the right direction, but much more effort in many directions is still needed.

Unfortunately, the figures reported cannot be regarded as a true level. It is generally acknowledged reporting is only at about 10% – 12% of actual cases. I was interviewed by Catherine Gregory of ABC News for The World Today program about the latest report and media release. Listen to this here.  (PS: alsohere’s my comments from last year’s report.) Continue reading Latest Targeting Scams 2017 report from ACCC

“Beware dodgy scammers” sends wrong message

At the behest of the Consumer Affairs Victoria I participated in a widely-covered press interview, jointly with the Minister [The Hon Marlene Kairouz MP: Minister for Consumer Affairs, Gaming and Liquor Regulation] to provide warnings to people about the dangers of romance scams in the lead up to Valentine’s Day this year. Whilst the press articles covered the full story, the TV news shorts offered the message “Beware dodgy scammers”.  There are a number of problems with this message.

  1. It implies that you can determine up front that these people are “dodgy” and “scammers” and so avoid them, when their success is because they are the opposite of this. They appear respectable, reasonable, capable, financially secure, caring and articulate.  They build intimacy and trust, and only when they have you fully in-love and hooked do they ask you for money.  By then it can be too late, and even suggestions that they are scammers are not believed. Though there might be variations in the types of scams, the mechanism is similar – get you to trust them beyond your own reason.
  2. It gives no real red flags to look out for, such as moving contact off the dating site to email and phone, early and strong professions of love, not being in your local area so unable to meet, constant contact, use of stolen photos, scripted emails, and eventually requests for money.
  3. The impact of being caught in a scam is glossed over, but can in fact be devastating emotionally and financially, both short and long term.

Continue reading “Beware dodgy scammers” sends wrong message

Western Union admits that its system facilitated scammers

Western Union (USA) admits that its system facilitated scammers, and puts money aside to recompense victims. What does this mean for us in Australia? How can you see details of your financial transactions?

In a media release from the Federal Trade Commission (USA) posted on 19 January 2017, it was announced that not only did Western Union admit its culpability in “willfully failing to maintain an effective anti-money laundering program and aiding and abetting wire fraud” but also that it has forfeited $586 million so it can recompense victims of these frauds.

Whilst the cited cases are based around sending money to China for people or drug trafficking, and aiding and abetting offshore gambling, the terms of the overall judgement, taken jointly by a large number of US agencies, are much more general than just this.  The problems with Western Union, according to them included: Continue reading Western Union admits that its system facilitated scammers

Police are not doing enough about scams!

Australians lose millions of dollars through romance scams and there is no evidence that police are doing anything. Here are the responses to my queries to the relevant agencies.  Victims want justice, the police don’t seem to be taking any notice.  This is not good enough!

My last blog questioning what the police are doing to investigate scams has generated some interesting responses. A promise for more information from a senior member of the Victorian police; a response from the ACCC to my query; and someone’s FOI request has given a standard response from the Australian Institute of Criminology (ACIC).  Since July the ACIC has had responsibility for ACORN. Continue reading Police are not doing enough about scams!

What are our police forces doing about romance scammers??

When someone contacts me saying they have been scammed and what should they do one of my first suggestions to them is to report the scam to ACORN (Australian Cybercrime Online Reporting Network).  I am an Ambassador for them, so that’s logical, right?  But what does ACORN do?

I was recently contacted by someone in this situation, and her story, is, according to the research by Cassandra Cross mentioned in my last post, not that unusual.  She communicated with me over a number of days, complaining that no-one in the various police forces would take her call, and that she was continually referred on to someone else, who then referred her on again.  This included state police, federal police, and even Interpol, who could work on her behalf, but only if contacted by the relevant local agency (police).  But they weren’t interested in even taking her details. Continue reading What are our police forces doing about romance scammers??

Intimacy as Psychological Manipulation

The building of a sense of intimacy is what makes us susceptible to the requests for money that come in a romance scam. At a certain point, this intimacy becomes overarching of our rational reasoning. I wanted to explore this concept more and how it works in scams.

See also my earlier blog on Taking the Brain, about the ‘tipping point’ of intimacy that a scammer aims for, where they know they have full control over their victim.

We have heard the warning “Don’t give money to someone you haven’t met!” And yet those of us who have been caught in a scam do give money.  Why?  Because despite not meeting them in person, we have conversed with them frequently and often, and a level of intimacy has been developed.  We therefore step over the warning, thinking it does not apply in our  specific circumstance.  “This could not be a scam”, we say to ourselves, because scams are not so intimate as I am experiencing. How has this level of intimacy been developed?  I know now this is a result of emotional manipulation….  what I found when I explored this was: Continue reading Intimacy as Psychological Manipulation

New Perspectives

A new book, a new resource, a great article for you to read… essential new items for the scam aware….

A New Book.

I haven’t met Elina Juusola but I do know she is another dating scam survivor.  A colleague passed her details to me.  She is stepping up and telling the world about her experience, to educate others, and this is highly commendable.

Her book is called Love on the Line and is available here. The book blurb: Continue reading New Perspectives

A reminder: we have been abused

I frequently get letters from across the world from people who have just realised  they have been scammed.  These letters often talk about the shame and guilt that they have once they realised they have been scammed. How do I reply to them? I know they write to me because they must tell their story to someone, to make sense of it for themselves, and they know I will understand.

A recent writer said

I have been sending money to woman in ..[deleted for privacy].. for ..[deleted for privacy]… I am not stupid, and I realised that this could not be the real thing, but I continued to write to her. I denied the obvious for so long time. I feel ashamed of my self. I now delete all “her” e mails, but I still feel afraid and guilt.

'Shame' from The History of Emotions Blog
‘Shame’ from The History of Emotions Blog

It is a challenge to know what to write to people in this situation.  I have been there too, wondering if it is a scam, denying to myself that it is, wanting the dream that is promised so badly.  But I have had a long time thinking (and writing) about it since.

I wrote back to him Continue reading A reminder: we have been abused

Why are Seniors more susceptible to scams?

 The ACCC’s data shows that people aged 45 and over are disproportionately vulnerable to romance scams: those aged 65 and over have the highest rate of “conversion” after being contacted by a fraudster, at 55 per cent.  I discuss some reasons why I think this is so.

I know I promised to do more on the book Cyber Love’s Illusions: the Healing Journey, but I have been distracted by preparing to move and doing some speaking engagements with the Yarra Plenty Regional Library network in north eastern Melbourne.  This series of talks was organised as part of Seniors Week, and is my story of being caught in a romance scam, what happened, how I came through this, and how to be aware of the dangers. I’m also asked to cover all the different sorts of scams that people are experiencing. Continue reading Why are Seniors more susceptible to scams?

Cyber Love’s Illusions

The definitive text  on healing from being scammed is Cyber Love’s Illusions – The Healing Journey – Recovering from a Romance Scam, by Anna Alden Tirrill and Jon van Helsing. Here I review the first section on the emotional aftermath of the scam and letting go.

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Cyber Love's Illusions Book Cover
Cyber Love’s Illusions Book Cover

I have talked about various aspects of healing journey after being scammed in my posts here, mostly from my own experience.  The definitive text is Cyber Love’s Illusions – The Healing Journey – Recovering from a Romance Scam, by Anna Alden Tirrill and Jon van Helsing. This is the companion book to Cyber Love’s Illusions: Anatomy of a Romance Scam.  I have wanted to have these books for some time, but have not had the money to pay for them and shipping to Australia. A dear friend has gifted them to me, but only the first has arrived so far. Both books have at their core the information and experience gathered from the Yahoo group Romancescams run by the experienced team from www.rormancescams.org . They have supported tens of thousands of romance scam support group members and millions of visitors to their site.

I was pleased to see that the ‘Healing Journey’ book addresses the emotional aftermath of being scammed in one section and the practical and legal aftermath in another. I have made similar distinctions through my blog. So far, I have only read the first section, and plan to write my next blog on part two.

The first chapter helps readers identify if you have been scammed.  There is a quiz, with 18 Yes/No questions.  Three or more YES answers leads you to consider red flags to see if they apply including:

  • 9 characteristics or behaviours of scammers on first contact
  • 22 typical characteristics of their communication skills
  • 21 habits that define them
  • 3 inconsistencies noticed about scammers

If you have identified that you have been scammed from this, there are 7 things you should do, including an additional set of six activities to prove to yourself that the person is not who they say they are, provided by a Nigerian “deep throat”. A number of different scam scenarios are shared, as well as examples of types of photos used by scammers, actual IM conversations, and a fake passport.  Its all very comprehensive so if you have had any doubts before now, if any of these apply to you there will be no lingering doubts. There is also a space at the end of each chapter to write down your own thoughts about information covered in the chapter.

Through the next chapters the difficulties of letting go of the fantasy relationship set up by the scammer are covered, including the similarities with Battered Women’s Syndrome, and the stages these women go through. To quote:

“In extreme cases of victimization, as with domestic abuse, the overriding emotions included: learned helplessness, loss of self-esteem, self-blame, anxiety, depression, fear, suspiciousness, loss of belief in the possibility of change, and the tendency to use self-destructive methods of coping with fear and stress, like food, drug or alcohol abuse. Battered Women’s Syndrome (BWS) is recognised in the Diagnostic and Statistical Manual (DSM) as a formal clinical syndrome within Post-Traumatic Stress Disorder (PTSD).”

And, when the eventual awakening  to the scam happens,

“This awakening brings with it the emotional devastation, not only of a broken heart, but diminished self-image, demolished self-confidence, and the inability to trust oneself, one’s judgement, one’s feelings and ultimately, other people.”

I recently received feedback that at a particular outing, one of the other people there found me ‘unfriendly’. I realised that it was exactly this state of being described in this quote applying in my life.  I could not put myself out there to be friendly because at that time I did not value myself as someone worth knowing.

Illusions of Love, by Kalolaina
Illusions of Love, by Kalolaina

The feeling of being emotionally raped and the stages of Rape Trauma Syndrome as it applies to romance scams are explored. There are quotes from victims of the difficulties they have in letting go of the fairy tale romance, the dream that has been built by the scammer, and the grief and loss that is experienced. The way I got through this was to go to www.romancescam.com and read the postings there of interactions of others with scammers.  I soon saw that the scenarios were the same, the text was often the same, and sometimes the names are the same.  The name of the daughter in my scam was Patience Blessing ( I just searched on the name Patience and found this). I found a scenario VERY similar to mine where the daughter was called Blessing Patience.  By doing all this research I was able to see that the scam was NOT PERSONAL.  It was not about me as a person at all.  It was all about the money I could provide.  Doing this enabled me to let go of the idea that there was a person there that loved me.  I realised it was all just an act.

The difficult topic of cyber-love is explored, including how people are lured by wanting “to know they are desirable, special, wanted, loved and cherished”, into disrobing in front of a webcam.  Whilst they think they are doing this in the privacy of their own home with the partner that they love, will marry, and who is caressing them with loving words in a seemingly mutual engagement, in reality they are doing this on a webcam beaming to a cyber-café, somewhere in Nigeria most likely, with men standing around ogling at them and laughing at them.  The importance of this event in the mind of the victim cannot be underestimated however, as it signifies and further inflates a deep level of intimacy, that is a further manipulation of the victim into being emotionally likely to send money.

“Because the scammer uses this perceived intimacy to make inroads into the victim’s mind, emotions and will, he can often totally disengage the victim’s normal reasoning ability and her (or his) sense of discernment and judgement”.

This is a key ingredient in “taking the brain” that I talk about in a previous blogbrainI know the power of this intimacy from personal experience. I had not realised it was actually abuse until I read this in the Scams of the Heart Blog.  I held on to a comment made by my scammer that he was “surprised that he found himself attracted to my body type” as an indication that he was really attracted to me way beyond the time when I let go of other beliefs that the scam had been real.  Luckily for me I was not subject to a further blackmail scam with threats to make my ‘webcam’ activity public, but I do know of others who have received this threat.

Though its not the last chapter in this section on the emotional impacts, I will close this blog with this further quote from this great book which echoes my last post on the Right of Reply:

“Above all else, victims need to understand that they DID NOTHING WRONG!  They were being a loving, compassionate and caring person.  They’re not stupid and they’re not to blame.  They don’t need to put themselves down or let anyone else judge or criticise them.”

More on the book in my next blog.

Anna Alden Tirrill and Jon van Helsing, Cyber Love’s Illusions – The Healing Journey – Recovering from a Romance Scam, 2010 Published by White Cottage Publishing Company. 
http://www.cyberlovesillusions.com/
This is the companion book to Cyber Love’s Illusions: Anatomy of a Romance Scam.