Victim stories as a prevention strategy

I woke up with an insight the other night.  I was part of a group brainstorming with Consumer Affairs Victoria. They want to do something about romance scams and were looking at intervention points.  The insight I had is that one of the biggest resources for prevention messages is scam victims, yet it is virtually untapped.  I’ve been saying for some time that more needs to be done for romance scam victims.  There is currently very little done for or with them. Yet they have great stories to tell.

They are encouraged to report their scam to ScamWatch or ACORN,  and they might get an automated response back with no identifying name, but to the victim, there is very little indication of anything else happening.  They are left alone to deal with the grief, the shame, and the often devastating financial circumstances.  They suffer through depression, low self esteem, lack of self worth, as well as sometimes suicidal thoughts and actions.  I know this from personal experience, and from the many contacts I have with victims who tell me this, saying they are still in this state even many years after they have been scammed. Continue reading Victim stories as a prevention strategy

Is the psychological abuse in domestic violence similar in scams?

In the past years, since Rosie Beatty became Australian of the Year, there has been much emphasis on Domestic Violence and the toll this takes on many women, as well as programs to combat this.  Regular readers of this blog will know that I see Romance Scams as a form of abuse, but one that in comparison gets very little support or acknowledgement, except when the increasingly disastrous financial figures are published. So how are these forms of abuse similar and different? Analysis has begun on this topic by Dr Cassandra Cross and her colleagues.   Continue reading Is the psychological abuse in domestic violence similar in scams?

Does Lonely mean Ripe for a Scam

I recently gave a talk to a local PROBUS Club (for over 55s who are retired), about my experience of being scammed.  I’m getting better at doing these talks, but still am taken aback by some of the questions.  The one that most niggled this day was if I had been single for much of my life.

“Ah!” He said, when I replied positively to this. In his mind I knew he had now put me in the box of “lonely, therefore scam- able”.  I wanted to scream, because I knew he was also making the leap to “I’m not lonely, therefore it won’t happen to me”.  They all wanted to believe “it won’t happen to me”.  All 90 of them listening to my talk on how I was scammed. It was similar to those other questions which implied that I was gullible or stupid to fall for a scam. Continue reading Does Lonely mean Ripe for a Scam

5 Years On

Its just over 5 years since I was scammed, and the third anniversary of my blog is on February 10, when I published my first post with my purpose and mission for this Blog. The most important issues I have covered since then in my blog are summarised here.

Jan Marshall, Scam Victim Support Group
Jan Marshall taken 7 Jan 2015, taken by Simon Leo Brown of the ABC

Since I started my blog  3 years ago I have posted 30 mini essays on topics about how scams work, its impact on victims, how law enforcement responds, the ongoing statistics, and recent books and research. As well, my site now has 11 different pages, including one which lists the many instances I have been interviewed for TV, Radio, Magazine and Podcasts.

This Media Presence page does not include the times I have spoken to victims, Continue reading 5 Years On

Award winning research – Prevention messages need review

Cassandra Cross, The QUT cyber fraud and scam researcher, claims putting out warnings about all the different types and plots of scams does not effectively deliver warnings that help people avoid scams, especially romance scams.  The focus needs to change so effective, consistent and repeatable warnings are given, and the ongoing losses are stopped. She has been in the news again winning awards for her article about this, as well as being quoted in the press, doing a TED talk, attending local and overseas conferences, and having her (co-authored) book published.

Highly Commended Award celebrates unique insights into what prevention strategies work.

The Emerald Literati Awards celebrate and reward the outstanding contributions of authors and reviewers to scholarly research. Her article with fellow (Toronto Police Service) author Michael Kelly The Problems of “white noise”: examining current prevention approaches to online fraud  received the Highly Commended award for the Journal of Financial Crime. Continue reading Award winning research – Prevention messages need review

Latest Targeting Scams 2017 report from ACCC

The latest report out from the ACCC called Targeting Scams 2017  came out on Monday 15 May with the 2016 figures.  In the area of romance scams the figures ($25.4 million reported lost) have not changed much, up slightly from 2015, but still under the 2014 level.  The report indicates some moves in the right direction, but much more effort in many directions is still needed.

Unfortunately, the figures reported cannot be regarded as a true level. It is generally acknowledged reporting is only at about 10% – 12% of actual cases. I was interviewed by Catherine Gregory of ABC News for The World Today program about the latest report and media release. Listen to this here.  (PS: alsohere’s my comments from last year’s report.) Continue reading Latest Targeting Scams 2017 report from ACCC

What are our police forces doing about romance scammers??

When someone contacts me saying they have been scammed and what should they do one of my first suggestions to them is to report the scam to ACORN (Australian Cybercrime Online Reporting Network).  I am an Ambassador for them, so that’s logical, right?  But what does ACORN do?

I was recently contacted by someone in this situation, and her story, is, according to the research by Cassandra Cross mentioned in my last post, not that unusual.  She communicated with me over a number of days, complaining that no-one in the various police forces would take her call, and that she was continually referred on to someone else, who then referred her on again.  This included state police, federal police, and even Interpol, who could work on her behalf, but only if contacted by the relevant local agency (police).  But they weren’t interested in even taking her details. Continue reading What are our police forces doing about romance scammers??

Victim Blaming endemic in Romance Scams

[How victim blaming applies to romance scams. The latest research from Dr. Cassandra Cross explains how scam  victims are blamed,  how they are impacted and the influence on the reporting of scams.  Who you should not tell about your scam, from Dr Brené Brown.]

The term ‘victim blaming’ has come to the fore recently in relation to photos of schoolgirls being published online, and one school’s response to this.  As with rape and other sexual assaults in the past, the victim (schoolgirls) were blamed for their actions, clothing, etc inciting their abuse.  The same happens with victims of romance scams.

Victim blaming occurs when the victim of a crime or any wrongful act is held entirely or partially responsible for the harm that befell them, according to Wikipedia. RationalWiki describes further: “Blaming the victim describes the attempt to escape responsibility by placing the blame for the crime or other abuse at the hands of the victim. Classically this is the rapist claiming his victim was “asking for it” by, for example, wearing a short skirt.

The past years has seen an increasing understanding that rape victims are not to blame for their rape, no matter what they wear, and women walking through parks, or on their way home after a night out are not inciting their sexual assault simply by being out. The change in understand has been brought about by a concerted effort by women’s groups raising  and successfully addressing the spectre of the sexual double standard involved. Continue reading Victim Blaming endemic in Romance Scams

Scammer business model still intact!

Little has changed! Dating and romance scam business model still intact! Slight reductions in figures indicate the ACCC is having some impact, however the tens of millions of dollars lost is incomprehensible, and does not tell the story of the impact of the dollars lost on victims. Continue reading Scammer business model still intact!

Why are Seniors more susceptible to scams?

 The ACCC’s data shows that people aged 45 and over are disproportionately vulnerable to romance scams: those aged 65 and over have the highest rate of “conversion” after being contacted by a fraudster, at 55 per cent.  I discuss some reasons why I think this is so.

I know I promised to do more on the book Cyber Love’s Illusions: the Healing Journey, but I have been distracted by preparing to move and doing some speaking engagements with the Yarra Plenty Regional Library network in north eastern Melbourne.  This series of talks was organised as part of Seniors Week, and is my story of being caught in a romance scam, what happened, how I came through this, and how to be aware of the dangers. I’m also asked to cover all the different sorts of scams that people are experiencing. Continue reading Why are Seniors more susceptible to scams?