5 Years On

Its just over 5 years since I was scammed, and the third anniversary of my blog is on February 10, when I published my first post with my purpose and mission for this Blog. The most important issues I have covered since then in my blog are summarised here.

Jan Marshall, Scam Victim Support Group
Jan Marshall taken 7 Jan 2015, taken by Simon Leo Brown of the ABC

Since I started my blog  3 years ago I have posted 30 mini essays on topics about how scams work, its impact on victims, how law enforcement responds, the ongoing statistics, and recent books and research. As well, my site now has 11 different pages, including one which lists the many instances I have been interviewed for TV, Radio, Magazine and Podcasts.

This Media Presence page does not include the times I have spoken to victims, Continue reading 5 Years On

Right of Reply…

I felt moved to provide a ‘Right of Reply’ comment addressing the negative responses to a recent guest contributor blog posted on Starts at Sixty.  Its re-posted here.

100815_senior_woman_computerI recently wrote a blog about my scam experience which was posted on the Starts at Sixty website, which I have recently joined.  As with previous publications by me or others, there were many comments questioning “how could she be so stupid?”, “hasn’t she seen the warnings?”, “why doesn’t she join a club?”,  etc.  There were also positive and supportive comments, but I felt moved to provide a ‘Right of Reply’ comment addressing the negative ones. The following is copied from my comment (Comment No 199) on Starts at sixty.  I don’t know if it will be read by those who commented on the blog, but thought it was worth reposting here. Continue reading Right of Reply…

Devastating financial consequences

The direct and most tangible consequence of being caught in a scam is loss of money.  Some people don’t realise they have been scammed until large amounts are gone, never to be returned.  For some, its smaller amounts.  Whether its small or large is not a measure of its impact.  I have seen people loose relatively small amounts, but given that they have small incomes and large outgoings, this has had a huge impact on them.

lost everything 1Regardless, the response to being under the spell of a scammer when they ‘take the brain is that we will go beyond reason to give money. Not only do we loan our carefully sequestered savings, we can also take on more debt, sell our hard earned assets, and steal, beg and borrow money from our families or other places. We will loan whatever we can get our hands on to the scammer.  We won’t know till later that this money will not come back. As we are defrauded, we condemn ourselves and our families to a different and poorer future.

It is beyond devastating when we realise that not only are we are not going to get the money back from the scammer, as promised, but that there is nothing anyone else can do to get it back either. That money is gone into the ether (a.k.a. the scammer’s pockets). In western society we expect to be able to make redress when things go wrong.  There are normally laws which say this is wrong, and the person can be apprehended, charged, found guilty and there may be possible restitution or support as victims of crime.  In the international and digital circumstances where most scams operate today, this is not possible.  Local or national law enforcement, wherever we are, do not have any jurisdiction in other countries.

I remember when it first happened to me, many friends and family said insistently, there must be someone who can do something, the police, the national police, a parliamentarian…. Whilst the law enforcement agencies are building relationships internationally in areas where scammers operate from, and this has had some effect on scammers being caught in those countries, this makes minimal overall impact on the amounts being defrauded by scammers. New scammers will quickly step into the spaces left.

But I wanted to talk more on the personal level about the financial consequences, and will go through this in phases, primarily based on my own experience.

Phase 1: Immediate survival

Private-loans-and-student-death-300x199When we finally realised we have been scammed, we may be, as I was, unable to survive the immediate period financially without additional help.  I had given away pay I had just received and had no way to pay bills and buy food for the following few weeks. I had to borrow from a friend to get through the ensuing weeks.  Not having been able to do this would have left me destitute and greatly damaged my future credit rating. Thank you friend!

Luckily I had a job, but those who are out of the workforce who have given all of their reserves and sold all of their assets are in more dire straits, having to rely on sometimes unsympathetic friend and family for help.  They may need help of every form, food, accommodation, bills. They need this help at the same time as dealing with the shock of the emotion loss of a loved one (the scammer) and the shock and shame of realising that money is not going to come back. Also this is a time of dealing with police, making reports to law enforcement agencies, trying to understand scams, and changing email and bank details.  It all takes time and effort and often has to be done outside of work hours. This phase, I suggest covers about a month.

Phase 2: Reduce outgoings

In the ensuing months, we will need to cancel any discretionary expenditure we may have had, when we had lifestyles and assets.  This may be magazine or web site subscriptions, gym subscriptions, find credit cards with 0% interest periods, get lower levels of health insurance, lower cost car insurance, etc.. In situations where we may have lost credit ratings, or be losing significant assets such as houses, it can involve substantial paring back.

In those first months I had to juggle which bills I would pay, knowing that as I had a well-paying job, I would be able to rectify any un-payed bill in the following month.  Creative cash flow accounting I call it.

Luckily I had a job, a place to live which I could continue to afford, and the semblance of my life on the outside continued as normal.  rationalisationI was able to rationalise my financial loss as equivalent to someone loosing money in and investment scheme gone bad, and there had been a lot of those during the global financial crisis.

Eventually I did have to move to lower cost rental accommodation. For many, they may not have work or suitable accommodation, and I cannot imagine what life is like for them.  I spoke to one lady who was sleeping in a chair at a relative’s place, having lost everything. For many who are older, there will be no opportunity to work again, to re-establish an asset base, and it can mean that already they have been reduced in a short time from able to manage financially to joining the ranks of the poorest in our society.  They may need to rely on family (sympathetic or not) or charities for support.

Its is important to get financial counselling appropriate to your own situation at this point. Financial laws are different in different countries regarding processes such as bankruptcy.

Phase 3: Managing longer term impacts

This will be an individual matter depending on each person’s circumstances.  For me, though initially I had a good job and was able to survive week to week, I had, when under the scammer’s spell, taken money from my superannuation/retirement fund that I was not allowed to do.  It took me 2 years of legal negotiation with the Australian Tax Office to find that I would be taxed at the highest rate on this money, leaving me with a tax bill of over AU$76,000 in addition to all that I had lost. It was a hard lesson that organisations such as these do not have any compassion for a person’s circumstances, even when there is, within the law, supposed ‘discretion’.

At about this point, I was also retrenched from my job.  Whilst I did receive a redundancy payment, over time I found I was not able to find another suitable job.  I put this down to my age of being 61 years old.  As a consequence, I found myself in extreme hardship, not being able to cover my outgoings with a meagre unemployment support, which in Australia we call Newstart.

TaxLimitationOnBusinessLossesThis meant I could have been out on the street, loosing my rental accommodation, if not for being able to get some hardship money from my superannuation/retirement fund. I have joined the ranks of the poor and possibly destitute.  I am sure this is similar to many that have fallen victim to the professional fraudsters that we know as scammers.

In summary, the loss of money from being defrauded by scammers may bring on periods of extreme adjustments in lifestyle. This may occur at the point of realisation, or later, but is likely to be significant, commensurate with the amounts of money lost. Full impacts may not be known initially, but may be revealed years later.  Whenever it is revealed, it is likely to be in a negative direction.

My thought and prayers go out to all who find themselves in this situation.

The power of speaking out

With this week being International Fraud Awareness Week there has been the release of a report on levels of fraud in the past year from the ACCC.  Romance scams account for most money lost in scams.  I have been called on for interviews for news articles and TV by a number of outlets, because of being an Ambassador for ACORN, and so declaring my willingness to speak out.

Speaking Up. Speaking Out.
Speaking Up. Speaking Out.

 

I know I have an interesting romance scam story – I was caught in a romance scam, gave away over $260,000 expecting it to be returned, and lost it all.  I noticed, however, as I was interviewed for TV, that I was happy and cheerful to be doing so.  Even the questions about “What did you feel at the time?” I answered with a smile on my face.  I have done this a few times now.

I know they come to me because there are not too many people willing to speak out about their experience.  It is hard to publicly acknowledge that I fell in love, and I was fooled by their lies.  People may think I am stupid, and I was.  It is a vulnerable place to be.

In speaking out, though, I own what I was responsible for.

  • I own that I wanted love, and to be loved.  That’s normal.
  • I own that I chose to follow my heart, in giving the money to the person I thought was my partner for life, rather than be ‘sensible’ or ‘reasonable’.
  • I own that I did not take heed of the warnings I was given, and stepped over the inconsistencies, thinking, no, feeling that I was ‘in love’ and that it could not be a scam with this level of intimacy.
  • I own that I made a mistake, and that this has made my finances precarious to say the least, now and into the future.

Many who suffer hardship turn around and fight for it to not happen to others.  The Morcombes, and Rosie Batty are the most high profile ones that come to mind, but there are many.  In speaking out, particularly with a message about prevention or recovery from scams, I am doing the same.  I am saying I will no longer be a victim of this singular event, I will make it have a powerful and ongoing meaning in my life, and through this, the lives of others.

Speaking up outIn speaking out I have regained my self-respect.  I am not hiding my mistake behind shame and embarrassment.  I proclaim that I am human, and that I can learn and grow from my mistake, and hopefully love again.

I have discovered a love of writing. As well as this blog I have written a book, though I am still looking for a publisher.

About scammers, I have learned

  • They are skilled professionals, manipulating us, twisting our love to defraud us of our money
  • It is not personal.  By this I mean that they do not care about us personally.  They are scamming many people at the same time, using the same photos and scripts/emails under different names, in teams.  They actively lie to us, never intending to follow through on their promises.

I say this here because it is important to know about scammers.  Without this it is too easy to say it is the victim’s fault, they were just stupid or naive.  No, the victim was deliberately targeted and defrauded. And they should not be stigmatised with shame for falling victim to this. It can happen to anyone.

So what is the prevention message, for International Fraud Awareness Week?

  • Be wary, and know how to check what’s true, i.e. do a Google photo search.
  • Never give money, or your bank details. Don’t think it is OK if you send money via banks: These are not safe institutions in the hands of scammers. Certainly do not send money via Western Union.  The money can be collected from anywhere in the world despite where you think you send it to. No-one else is going to protect your money.  I made over 20 separate transactions and was never asked by anyone if it could be a scam.
  • Rapid declarations of love are downright suspicious, especially when you have not met the person face-to-face, and no-matter  how beguiling they sound.  Scammers are very good at building up a sense of intimacy which makes you think it could not be a scam, but this is false.  Promises to come and meet and marry you are false, and will never be fulfilled.  Only communicate or date with someone who is local to your own area, that you can meet face-to-face.
  • Educate yourself about the various red flags which might indicate a scam, and if in doubt, treat it as if it is a scam.  Here’s a great example from the Scam Disruption Project.
  • Speak out and educate others about what you are finding….

If you do actively protect yourself in this way it is possible to meet the love of your life online. Many people do.

This is how I came to be a Romance Scam Survivor.  By powerfully speaking out.  I will continue to do so.